All orders must be made via the website or Direct Deposit to our Bank account. You will need to register your name and then login each time you want to shop. All information you provide to us will be remain strictly confidential and your details will not be shared with any third party. Credit card numbers or account details will not be kept on file.
We accept Visa, Debit card, Bankcard, Mastercard via PayPal and Direct Deposit to our bank account. Our system processes payments via an online secure shopping service using PayPal. However if you do not have a PayPal account, your credit or debit card will still be accepted.
Should your credit card be declined we will make reasonable efforts to contact you to arrange alternative payment.
POSTAGE AND HANDLING
All orders are subject to postage and handling costs. A flat rate shipping fee of $8.90 to Australia and $9.90AUD to New Zealand. Postage to other overseas countries is $19.90AUD.
Should your order include heavy or oversized items we will contact you via email to discuss any extra shipping fees.
We will endeavor to process all orders within 2 working days. The only exception to this is our Creative Project Kits that may have a specific release date. All orders are shipped via Australia Post Express Postage packs and we will not be held responsible for any lost, stolen or damaged items. Please allow up to 2 weeks for delivery (International orders will take longer).
Should you receive an item that is faulty you must contact us via email within 48 hours of receiving the order. At our discretion we will either replace the item or issue you with a refund.
OUT OF STOCK
When an item becomes out of stock, where possible we will endeavor to replace the item as soon as possible. Feel free to contact us if you would like to purchase an out of stock item and we will liaise with you as to when and if the item will be restocked. Should an item you have purchased be out of stock at the time of processing your order, it will be deleted from your order.
All information including images of products is copyrighted to Your Creative Wings. This copyrighted information may not be reproduced or used without written consent. Your Creative Wings disclaims all liability in relation to the unauthorized reproduction, copying or misuse of the images contained in the Website.
Due to the photography or scanning process and the different screen resolutions colours of products may vary slightly.